THE REPLAY: EMOTIONAL INTELLIGENCE FOR SMALL BUSINESS OWNERS MASTERCLASS

Emotional intelligence is the ability to manage your emotions and those of your staff and even your customers. As a small business owner, you should be aware of your own emotional cues and those of the staff. Being emotionally intelligent will allow you to solve problems better, diffuse tension and build rapport quickly. Also understanding the importance of emotional intelligence is key to being an effective leader.

In this master class, you will learn how to:

-          Use your emotions to work for you.

-         Use your emotional energy to boost your performance and the output of your business.

-         Engage the emotions of your stakeholders for mutual benefits.

This Masterclass is for:

-         Solopreneurs

-         Entrepreneurs

-         Managers of SMEs

You should listen this class if:

-         You need to understand how to make your emotions work for you

-         You need to manage unproductive emotions

-         Your relationship with critical stakeholders is often chaotic

-         You find it difficult to see projects through

-         You need guidance and mentorship

 At the end of this you will:

-         Gain a better understanding of how emotions affect your business

-         Learn how to manage your emotional states for optimal outcomes

-         Know how to manage your stakeholders better by keying into their emotional states

-         Increase customer satisfaction through excellent service

-         Retain your staff and partners through better relationship management

-         Play to your strengths and get help for other areas.

Great News: You have a one year access to this course from the day of purchase. Get healthy fam!